FAQ

You can find us at 298 High St, Shepparton, right opposite the Showgrounds.

To keep our shelves stocked with a wide variety of fresh produce all year round, we work with growers and wholesalers from across Australia. When local produce is in season, we source it locally too, so there is always something fresh and locally grown to discover in store.

Absolutely! We regularly supply local businesses and events with quality bulk produce.

To guarantee stock availability and secure your pricing, please submit your bulk order via text message to 0437 825 317 by 3:00 PM the day before pickup.

For example, if you need a bulk box of lettuce mix for Friday, please text us by 3:00 PM on Thursday.

To keep an accurate record of special pricing, quotes cannot be discussed over the phone.

We’re always on the lookout for legendary people to join our growing team.

Visit our Employment Page to see our current vacancies, or email your resume and availability to:

recruitment@ryansfreshmarket.com.au

We love hearing from our community!

As our emails aren’t monitored 24/7, the best way to ask a question or share feedback is to drop into the store and speak with one of our supervisors.

Alternatively, you can email the relevant team member regarding your enquiry.

We work incredibly hard on quality control, but because we handle 100% fresh, natural produce, sometimes nature gets the better of us.

If you get home and find something isn’t up to scratch, please bring your receipt or a photo of the item into the shop during your next visit and speak with a supervisor. We’ll do our best to sort it out for you.

As a local family business, we value our community and always aim to look after our customers fairly.

All refunds are at the discretion of the store supervisor. We kindly ask for mutual respect and kindness when dealing with our team. Aggressive behaviour will not be tolerated under any circumstances.